URBAN KURTA INFORMATION
What type of material are the Kurtas?
Check our product description on each product for full details of the product. Each apparel has a different design and made out of different material.
SHIPPING & PAYMENT INFORMATION
When will my order ship?
After you have made your order, payment processing and to ship out your product will take 1-2 business days. Business days do not include weekends or holidays.
How are taxes calculated?
Taxes are calculated based off of our location which is in the state of Florida. We charge 7.5% in tax fees. Our system will automatically add it on to the price of all the products you buy at the checkout page.
ORDER INFORMATION & CONCERNS
What do I do if I would like to change something on my order?
If any changes or cancellation of your order is needed, please contact us immediately. Once our warehouse has processed your order, we will not be able to make any changes until after you have received your product.
It states my order was “cancelled”. What does that mean?
If for any reason your ordered was cancelled, most likely there were chances that our fraud filter marked your order as fraudulent. If you are certain that this is incorrect, please order again with another card or through PayPal.
If you do not have PayPal, you can sign up easily at www.PayPal.com.
RETURN AND EXCHANGE INFORMATION
What is your return & exchange policy?
For more information, check out the Return & Exchange Policy page.
OPPORTUNITIES INFORMATION
What if I want to become a Urban Kurta reseller?
If you’d like to become a Urban Kurta reseller, please email us at urbankurtas@gmail.com
What if I want to become an employee for Urban Kurta?
Unfortunately, we do not have multiple job opportunities throughout the world. We are located in Orlando, Florida and strictly operated from our warehouse to our online store. You are required to live in Orlando, Florida for you to be able to work for Urban Kurta. If you believe you are qualified to be considered for employment, email us urbankurtas@gmail.com
Can I be featured in my kurta from Urban Kurta?
We’d love to have everyone feature on our Instagram page! Simply send us a message in Instagram with your photo or just email it to us at urbankurtas@gmail.com